Privacy policy

Privacy Policy (Simplified Global Version)

Last Updated: April 2026

1. Information We Collect

We only collect the data necessary to fulfill your order and improve your experience:

• Identifiers: Name, shipping address, email, and phone number (required for international courier coordination).
• Customization Data: Specific text, images, or designs provided for engraving or bespoke leather services.
• Payment Info: Processed securely via Shopify Payments/PayPal. We do not store your credit card details.
• Technical Data: IP address and cookies to provide local currency and regional compliance.

2. How We Use & Share Your Data

We do not sell your data. We only share it with essential partners:

• Service Providers: Shopify (platform), Stripe/PayPal (payment), and shipping/customs clearance.
• Legal Compliance: Sharing data with Singapore or international customs authorities when legally required.

3. International Data Transfers

As we are based in Singapore, your data will be processed here. For EU/UK users, we handle your data in accordance with the Standard Contractual Clauses (SCCs) to ensure GDPR-level protection.

4. Your Rights

Regardless of where you live, you have the right to:

• Access & Correct: Request a copy of your data or fix errors.
• Erasure: Request that we delete your personal information (subject to legal record-keeping requirements and excluding data tied to active custom orders currently in production).
• Opt-out: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.

5. Data Retention

In compliance with Singapore law, we retain order records for 7 years. Marketing data is kept until you withdraw consent.

6. Contact Us

For any privacy-related inquiries, please email: craftedpatina@gmail.com

Address: 623 Aljunied Road, #06-03, Singapore 389835